Shipping Details
1. Shipping Locations
We currently ship to India Only.
If your location is not listed, please contact our customer support team for assistance.
2. Processing Time
Orders are typically processed within 1-3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
Processing times may vary during peak seasons or special promotions.
3. Shipping Methods and Delivery Time
We offer the following shipping options:
Standard Shipping: Delivery within 5-7 business days.
Express Shipping: Delivery within 2-4 business days.
Delivery times are estimates and may vary depending on your location and external factors such as carrier delays or customs clearance.
4. Shipping Charges
Shipping costs are calculated based on the weight, dimensions, and destination of your order.
Any applicable shipping charges will be displayed at checkout before completing your purchase.
Free shipping promotions, if available, will be clearly indicated on the Website.
5. Tracking Your Order
Once your order is shipped, we will provide a tracking number via email or SMS.
You can track your order on the carrier’s website using the tracking information provided.
6. Address Accuracy
Please ensure that your shipping address is complete and accurate to avoid delivery delays or failed shipments.
Erton is not responsible for orders lost or delayed due to incorrect or incomplete addresses.
7. International Shipping
International orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer.
Delivery times for international orders may vary due to customs clearance procedures.
8. Delayed or Lost Shipments
If your order is delayed or lost, please contact our customer support team at ertonindia@gmail.com with your order details.
We will work with the carrier to resolve the issue promptly.
9. Damaged or Missing Items
If your order arrives damaged or with missing items, notify us within 48 hours of delivery.
Provide photos of the damaged packaging and items to expedite the resolution process.
10. Changes to Shipping Policy
We reserve the right to update this policy at any time. Any changes will be effective immediately upon posting on the Website.
11. Contact Us
For questions or concerns about shipping, please contact us:
Email: ertonindia@gmail.com
Phone: +91 9655840590